GGC99 takes seriously every piece of personal information you entrust to us. This Privacy Policy clearly explains what data we collect, how we use it, who may access it, and what your rights are as a user in Malaysia. We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy forms part of the overall agreement between you and GGC99. By registering for or using the platform GGC99, you confirm that you have read and understood how we handle your personal data as described in this document. If you have any questions, our support team is available around the clock via live chat or email at support@ggc99.xyz.
The principles that guide how GGC99 handles the personal information of every Malaysian user.
All personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banks in Malaysia. GGC99's servers are monitored 24/7 with a real-time threat detection system.
GGC99 fully complies with Malaysia's Personal Data Protection Act 2010 across all aspects of user data handling. This means the collection, use, and retention of your data are subject to strict legal requirements.
GGC99 will not use your data for purposes unrelated to our platform services without first obtaining your explicit consent. You have the right to withdraw your consent at any time.
GGC99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you alone — it is not an asset to be sold to advertisers.
You have the right to access, correct, transfer, or request the deletion of your personal data at any time. GGC99 provides a straightforward and transparent process for you to exercise all these rights without hassle.
GGC99 retains your personal data only for as long as necessary for the stated purposes or as required by law. Data that is no longer needed is securely deleted or anonymised in accordance with established procedures.
In today's digital world, privacy is no longer something that can be taken lightly. Every time you register an account on any online platform, you are entrusting your personal information — your name, phone number, email address, and sometimes payment details — to that company. The real question is: does that company take the protection of your data seriously?
At GGC99, we believe that player trust is the most valuable asset we have. Without your trust, nothing we have built would mean anything. That is why we invest seriously in data security infrastructure, rigorous information handling procedures, and full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy document is an honest and transparent account of how we handle your data — not merely a legal formality, but a genuine commitment we uphold with full responsibility.
GGC99 collects your personal data through several channels — primarily during the account registration process, your use of the platform, and when you interact with our support team. The following are the categories of data we may collect:
Data You Provide Directly:
Automatically Collected Data:
GGC99 does not collect sensitive personal data such as health information, religious beliefs, or biometric data unless specifically required to fulfil a legal obligation and with your explicit consent.
GGC99 uses your personal data solely for legitimate purposes directly related to the provision of platform services. The primary purposes are as follows:
| Purpose of Use | Legal Basis |
|---|---|
| Creating and managing your user account | Contract performance |
| Processing deposits and withdrawals via TNG, GrabPay, DuitNow, Boost, ShopeePay, FPX | Contract performance |
| Verifying the identity and age of users (18+ only) | Legal obligation |
| Providing customer support in Bahasa Melayu | Contract performance |
| Prevention of fraud, money laundering, and platform abuse | Legitimate interest & legal obligation |
| Sending account notifications, withdrawal updates, and platform announcements | Legitimate interests |
| Sending promotional information and bonuses (with your consent) | Consent |
| Analysing platform usage for product improvement purposes | Legitimate interests |
| Compliance with legal and regulatory requirements | Legal obligation |
GGC99 will not use your data for any purpose beyond those stated above without notifying you and obtaining your fresh consent where required. Automated profiling that produces material effects on you is not carried out by GGC99 without clear prior notice.
GGC99 does not sell your personal data to any party. However, in the course of operating the platform's services, there are certain situations where your data may be shared with selected third parties:
All third parties that receive data from GGC99 are bound by data processing agreements that ensure they handle your information to the same high security standards we apply ourselves. GGC99 does not permit third parties to use your data for their own marketing purposes.
GGC99 implements multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, alteration, disclosure, or destruction:
Although GGC99 implements comprehensive security measures; however, no system is entirely immune to all cyber threats. We encourage you to play your part in protecting your account by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Platform GGC99 uses cookies and similar tracking technologies to enhance the user experience, ensure security, and better understand platform usage patterns. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookie | Maintaining your login state during active sessions and ensuring basic platform security | Expires when the browser is closed |
| Security Cookies | Preventing CSRF attacks, injection attacks, and unauthorised access to your account | Session or 30 days |
| Preference Cookies | Remembering your preferences such as language, odds format, and game interface settings | Up to 1 year |
| Performance Cookies | Collecting anonymised usage data to help us understand how the platform is used and to improve it | Up to 2 years |
You can manage cookie preferences through your browser settings. Please note, however, that disabling essential cookies may affect the core functionality of the platform GGC99, including the ability to log in and play.
GGC99 follows a data minimisation principle — we retain your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by Malaysian law.
Once the applicable retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to any individual.
As a user covered under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by GGC99:
You have the right to request a copy of the personal data we hold about you. GGC99 will provide this information in a readable format within 30 days of the request.
If your personal data in GGC99's records is inaccurate or outdated, you have the right to request a correction. We will update your information within a reasonable timeframe.
You may request the deletion of your personal data in certain circumstances — for example, when it is no longer required or when you withdraw your consent. This is subject to any applicable legal retention obligations.
In certain situations, such as when there is a dispute about the accuracy of your data, you have the right to request that GGC99 restrict processing of your data while the matter is resolved.
You have the right to receive the personal data you provided to GGC99 in a machine-readable format (such as CSV or JSON) for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interest in certain circumstances.
To exercise any of the rights above, please contact the support team GGC99 via 24/7 live chat or email at support@ggc99.xyz by clearly stating your request. GGC99 will respond within 30 days of receiving a complete request. In complex cases, this period may be extended to 60 days, with notice provided to you.
Platform GGC99 is intended for individuals aged 18 and above only. We do not knowingly collect or store personal data from individuals under the age of 18. Should we discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question.
GGC99 encourages parents and guardians to use appropriate parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered an account GGC99, please contact us immediately via live chat or at support@ggc99.xyz so we can act promptly.
GGC99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or updated platform features. Each new version will be published on this page with a revised amendment date at the top of the document.
For material changes — that is, changes that significantly affect your rights or alter how we use your data — GGC99 will send a notification via your registered email address or through an in-platform notice at least 7 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision about your continued use of the platform.
It is your responsibility to review this Privacy Policy page periodically. Your continued use of the GGC99 after the changes take effect will be considered your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how GGC99 handles your personal data, please contact us through any of the following channels:
GGC99 committed to responding to all privacy-related enquiries within 48 business hours. For formal data subject rights requests (access, correction, deletion), we will provide a full response within 30 days of receiving a complete request.
If you are not satisfied with the way GGC99 handling your personal data after you have contacted us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), which is the regulatory body under the Ministry of Communications and Digital Malaysia.
By using the platform GGC99, you confirm that you have read and fully understood this Privacy Policy. Thank you for trusting GGC99 — we do not take lightly the trust you have placed in us.
Answers to the most frequently asked questions about data protection on the GGC99 platform.
This Privacy Policy should be read together with GGC99 Terms & Conditions and GGC99 Responsible Gaming Policy which together form the complete agreement between you and the platform. We encourage you to read all three documents for a thorough understanding of your rights and responsibilities as a GGC99 player.
GGC99 believes responsible entertainment is the foundation of a healthy community. This platform is for users aged 18 and above only. We provide comprehensive self-control tools including deposit limits, loss limits, and account time-outs. If you need assistance, please contact Talian Kasih: 15999 at any time — free of charge and in complete confidence.
Learn MoreGGC99 protects your personal data with 256-bit SSL encryption and is fully compliant with Malaysia's PDPA 2010. Register for free in under 2 minutes and enjoy over 1,000 games with deposits via Touch 'n Go, GrabPay, and DuitNow.
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